Yes. We can quote custom sequences and bulk pricing. Please reach out via the contact form with a description of what you are looking for, target quantity, and timeline, and we’ll happy to look into this.
Once the bacteriostatic or sterile water is added it may take a few minutes for all the powdered peptide to dissolve. Do not shake – this will damage the product, and inject the water slowly at a 45 degree angle to not blast the peptide crystals. Roll the vial in your hands allowing the water […]
Our peptides are supplied as lyophilized powder without fillers. At 2–10 mg, the material can appear as a tiny pellets or cluster of powder on the glass. This is normal. Each lot is accurately weighed during filling and verified.
Use the website contact form or email support@OptimalHealthLab.com. Include: Your name, email, and order number A brief description of the issue (missing/incorrect/damaged) Clear photos of the shipping box, packing materials, and any vial labels/lot numbers. We typically respond within 24–48 hours (Mon–Fri) and resolve issues promptly.
We email a tracking link as soon as a shipping label is created. Please: Check your spam/junk folder. Allow 1 business day for order processing; carrier scans can take another 24–48 hours to appear. If it’s been more than 2 business days since your confirmation email and you still don’t see tracking, contact support@OptimalHealthLab.com and […]
Because our products are temperature/light-sensitive and due to our rigorous quality controls, we cannot accept returns. If your order arrives missing, incorrect, or damaged, email support@OptimalHealthLab.com right away and we’ll make it right. See our full Return Policy for details.
Typical transit times are around 3 days depending on selection: USPS Priority Mail: 2-4 business days UPS Ground: 2-3 days UPS 2 Day Air by 11:00pm: No Sunday Delivery UPS 2 Day Air by 10:30am: No Sunday Delivery Holiday periods, severe weather, and remote addresses may extend delivery times (UPS AIR is least affected). Use […]
RUO means the product is supplied for research and development—for in-vitro work, assay development, method validation, education, or other non-clinical laboratory uses. RUO products are not for human or animal administration, clinical use, or diagnostic use.
No. We do not provide guidance on reconstitution, dosing, or administration. Use is restricted to laboratory research.
No. These items are not FDA-approved drugs, devices, foods, or cosmetics and are not intended to diagnose, treat, cure, or prevent any disease. Any FDA approvals that may exist for specific peptides in drug products do not apply to our RUO materials.
